A successful payout to a Russian bank account may be refunded. This works in cases where something is wrong with the payment details or the account which the payment was sent to ceased to operate.
In this case, the payout recipient's bank will make a refund.
It's always the recipient's bank that returns the payout. You cannot refund a successful payout. You can only negotiate with the recipient to return the successfully transfered funds back to you in all other cases.
How to learn that the payout was refunded
There are several options.
Process the webhook payment_refunded
Bank 131 will send you the webhook
payment_refunded with the details of the returned payout. The payout ID will be returned to the
Send the session/status request
If you don't receive webhooks or the alternative option works for you better, you can request the payment session status. In return you will get the payout details and, if the payout was returned, the refund details.
Check the payout report
The payout refund details are sent in the payout report. On the next day after the payment is returned, a line with the payment details will appear in the report; the value
Refund will be in the
How long you should wait
5 days after the payout. If you did not receive the refund during this timeframe, the payout was successful.